Our solutions
- - The Real Identity Platform Build trust with your customers using a flexible, end-to-end identity verification platform.
  - Airside Mobile Verify once, share anywhere.
- - Onfido Studio Orchestrate verifications and signals into easy-to-manage workflows.
  - Onfido Atlas™ Get fair, fast, and accurate results with AI.
  - Smart Capture SDK Integrate an exceptional capture experience.
  - Verification Suite Access a library of verifications and fraud signals.
Challenges we solve
- Challenges
  - Customer acquisitionDrive growth using automated onboarding.
  - Global complianceNavigate regulatory compliance in each region.
  - Cost of customer acquisitionAutomate onboarding processes to reduce costs.
  - Fraud preventionPrevent fraud to protect your business and customers.
  - Customer use cases
- Use cases
  - KYCNavigate know your customer compliance.
  - Identity verificationCreate confidence in user identity.
  - Driver registrationMeet regulatory needs and protect your fleet.
  - User onboardingAutomate onboarding and maximize conversion.
  - Age verificationVerify a customer’s legal age.
- Related content
Industries
- Industries
  - Industries we partner with
  - Financial servicesAutomate onboarding, prevent fraud, and navigate KYC.
  - GamingSeamlessly onboard players and meet KYC requirements.
  - HealthcareKnow your patient using digital verification.
  - Sharing economyProtect your platform, reputation, and users.
  - Retail & eCommercePrevent account takeover and chargeback fraud.
  - TelecommunicationsMeet regulatory requirements and stop fraud.
  - TransportVerify renters, drivers, and riders.
- Financial services in depth
Our company
- About Onfido
- Learn more
- Featured partnership
  - SalesforceLearn how our partnership embeds identity verification directly in Salesforce.
- Latest customer story
  - LemonwayLearn how Lemonway has doubled its number of validated wallets and accounts.
Resources
- Resources
  - BlogRead about all things digital identity.
  - Customer storiesLearn how businesses succeed with Onfido.
  - Reports & whitepapersGet in-depth research, insights, and guidance.
  - VideosWatch expert videos.
  - WebinarsWatch our webinars.
- For developersEverything you need to get started with Onfido.
- Support

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User research: Digital by default

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What are customer expectations of digital identity?

We surveyed 5,000 people from the US, UK, France, Germany, and the Netherlands to find out.

The core link between all online interactions is our online profile, or digital identity. It’s what makes these transactions and interactions secure, and how businesses prevent fraud, optimize customer acquisition, meet regulatory requirements, and build digital trust. But achieving this all depends on how businesses tackle digital identity.

Read the full report to understand why 7 in 10 customers have been blocked from services, and how you can improve your onboarding conversion.

9 in 10

customers feel comfortable

accessing services online

7 in 10

have been blocked

from accessing services online in the past 12 months

What's new?

Discover more identity insights and resources

Fraud Report front cover

Identity Fraud Report 2024

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Building AI without bias

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Customer attitudes to digital identity

Ready to get started?

Our identity experts are available to talk through your requirements, answer questions, and set up a demo.

Contact us Take a tour

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