Research shows 67% of consumers believe true-life crime documentaries and dramas have made them more fraud cautious. But what does this mean for businesses? Are consumers more fraud-savvy, or are they losing trust in online services?
In this session, Simon Horswell (Fraud Specialist Manager, Onfido) examines the data to see how pop culture has changed consumers' perception of fraud, as well as steps businesses can take to build trust with their customers.
Watch to learn:
- How pop culture has changed consumers' perception of fraud
- How fraudsters are adapting to target less trusting consumers
- What steps businesses can take to build trust with their customers
Read our Identity Fraud Report to learn more about the latest trends and how you can protect your business.